anderson house

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Shipping & Returns

All orders are shipped within 1-2 business days. Most orders placed Monday – Friday before 12pm CST are shipped out the same day, however we do not guarantee this.
Our business hours are:

Monday-Friday 8:30am-5:00pm CST

If you would like to speak to someone please call
1-800-300-SOUP or email us at [email protected]

Have a question?
Be sure to check out our FAQ page.

Order Process & Delivery

Step 1

Browse our many products

Step 2

Order with secure checkout

Step 3

Track your order

Step 4

Make at home & enjoy!

Shipping

Ordering on our website guarantees you our priority customer service. We will ship your order within 2 business days. While shipping costs continue to increase, Frontier Soups subsidizes the actual shipping costs to hold that cost down for our customers.

Standard Ground Shipping Rates

Order Value
Up to $39.98
$39.99 – $74.99
$75.00 and over

Regular Ground
$9.99
$4.99
FREE*

*To a single shipping address (Does not include special promotional rates.)

  • FREE SHIPPING on Orders of $75 or More!
  • Ships within 2 business days
  • Ships Standard Ground via FedEx SmartPost, and USPS Priority Mail
  • Saturday and Sunday are not considered business or delivery days.
  • Shipping available to Hawaii, Alaska, Virgin Islands and Puerto Rico.*
  • Now offer shipping to PO Boxes
  • Expedited Delivery is available
  • Email receipts are sent immediately after an order has been completed
  • You will receive a shipping confirmation

Expedited Delivery

Expedited Delivery is available by calling 1-800-300-7687.
Orders requesting expedited delivery placed by 5 p.m. CST will ship the next business day using TWO-DAY delivery service. Expedited delivery is available Monday-Friday to the 48 contiguous United States only. Please contact us by phone for a quote on expedited delivery service.

Outside the continental 48 States

Please call 800-300-7687* for orders to Hawaii,
Alaska, Virgin Islands and Puerto Rico.

Outside the USA

Canadian Customers: We do not currently ship to Canada. Please contact Gourmet Trading, our distributor in Canada, for store locations at 888-482-3278 or [email protected].

Military Addresses AA/AE/AP via USPS Priority Flat Rate: $12.95 for an order value up to $100.

Cancellation/Refund Policy

Anderson House does not accept returns of food items. Please contact the company at [email protected] regarding any problem with packaged mixes.