anderson house

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Shipping & Returns

All orders are shipped within 1-2 business days.

Most orders placed Monday – Friday before 12pm CST are shipped out the same day.

Our business hours are Monday-Friday: 8:30am-5:00pm CST

If you would like to speak to someone please call
1-800-300-SOUP or email us at [email protected]

Have a question?
Be sure to check out our FAQ page.

Order Process & Delivery

Step 1

Browse our many products

Step 2

Order with secure checkout

Step 3

Track your order

Step 4

Make at home & enjoy!

Shipping

Standard Ground Shipping Rates to a single location

Order Value
Up to $39.99
$40.00 and over

Regular Ground
$10.00
FREE*

*We partner with FedEx and USPS for standard delivery. Please provide both physical and PO Box address information if both are available.

  • FREE SHIPPING on Orders of $40 or More!
  • Ships within 2 business days
  • Ships Standard Ground via FedEx SmartPost, and USPS Priority Mail
  • Saturday and Sunday are not considered business or delivery days.
  • Shipping available to Hawaii, Alaska, Virgin Islands and Puerto Rico.*
  • Now offer shipping to PO Boxes, please choose standard delivery (FedEx SmartPost)
  • Expedited Delivery is available at checkout.
  • Email receipts are sent immediately after an order has been completed
  • You will receive a shipping confirmation

Expedited Delivery

Expedited Delivery is available at checkout in your shopping cart or by calling 1-800-300-7687.
Orders requesting expedited delivery placed by 5 p.m. CST will ship the next business day using TWO-DAY delivery service. Expedited delivery is available Monday-Friday to the 48 contiguous United States only. Please contact us by phone for a quote on expedited delivery service.

Outside the continental 48 States

Please call 800-300-7687* for orders to Hawaii,
Alaska, Virgin Islands and Puerto Rico.

Outside the USA

Canadian Customers: We do not currently ship to Canada. Please contact Gourmet Trading, our distributor in Canada, for store locations at 888-482-3278 or [email protected].

Military Addresses AA/AE/AP via USPS Priority Flat Rate: $12.95 for an order value up to $100.

Cancellation/Refund Policy

Anderson House does not accept returns of food items. Please contact the company at [email protected] regarding any problem with packaged mixes.